Privacy Policy

The purpose of this part of our website, (our "Website"), is to clearly set out the policy of Net An Agent Limited ("Net An Agent") to maintain your privacy and set out the basis on which any personal data we collect from you, or that you provide us, will be processed and used by us.

Please read the following carefully to understand our intention and practices regarding your personal data and how we will treat it.

About Us

1.1 We, Net An Agent Limited, are registered in England with company number 07782918 and our registered office is at The Block, 32-40 Tontine Street, Folkstone, Kent CT20 1JU. For the purposes of the Data Protection Act 1998 (the "Act"), the data controller is Net An Agent Limited.

1.2 Firstly we want to make it clear that we respect the privacy of all individuals who use our Website and are committed to safeguarding the privacy of your personal data.

1.3 If you have any questions or requests concerning your personal data or any queries regarding our data protection practices, please contact us at

Information Collected

2.1 We collect and process the following data from you:

2.1.1 information that you provide when completing forms on our Website. This information includes information provided at the time of registering to use our Website, subscribing to use any of our online services, posting material or requesting further services.

2.1.2 information which you voluntarily disclose to us by email or other means;

2.1.3 information about your internet usage obtained using a cookie file which is stored on the hard drive of your computer and details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access;

2.1.4 information which you have posted in any forums or blogs on our Website;


Uses Made Of the Information

3.1 We use information held about you to:

3.1.1 ensure that content from our Website is presented in the most effective manner for you and for your computer;

3.1.2 administer and otherwise perform our obligations in relation to any agreement which you may have with us;

3.1.3 provide you with information and services that you have requested from us and otherwise to respond to queries which you may submit;

3.1.4 allow you to participate in interactive features of our Website where you have chosen to do so; and

3.1.5 notify you about changes to our Website and our services.

Disclosure of your Information

4.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006.

4.2 We may also disclose your personal information to third parties in the event that:

4.2.1 we are under a duty to disclose or share your personal information in order to comply with any legal obligation or requirement; or

4.2.2 we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.


5.1 We may also store cookies on your computer when you visit our Website. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on our Website and they are stored by your internet browser on your computer's hard drive.


These cookies will enable us to improve our knowledge of your use of the Website and whether or not all of the pages which you request are successfully received and will help us to improve our Website and provide you with a more personalised service. However, you may refuse to accept cookies by activating the setting on your browser, which allows you to refuse the storing of cookies. However, if you select this setting you may be unable to access certain parts of our Website and its performance will be impaired.

5.2 Please see our Cookies Policy for more information on the use of cookies on our Website.

Transfer of Information

6.1 Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


7.1 We take security seriously and attempt to provide for the secure transmission of information from your computer to our servers by using a secure server. [Our secure server encrypts all your personally identifiable information including, without limitation, your name and address, so it cannot be read as it travels over the internet.] Furthermore we strive to ensure that all customer data we collect is protected against unauthorised access.

7.2 However, unfortunately, the transmission of information via the internet is not completely secure. Although we will endeavour to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Third Party Links

8.1 Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates and third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or for the content found on these websites. Please check these policies before you submit any personal data to these websites.

Your Rights

9.1 You have the right to ask us not to process your personal data for marketing purposes. [We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes].

9.2 You can exercise your right to prevent such processing by contacting us at

Access to Information

10.1 We endeavour to keep all personal information accurate. If you would like to review the personal information which we hold about you in accordance with your statutory rights, you may contact us to request such access for which we may make an administration charge of £10. We will correct any errors which you notify to us relating to your data as soon as reasonably practicable.

Changes to our Privacy Policy

11.1 Any changes we may make to our privacy policy in the future will be posted on this page, so please do review it regularly.

Contact Us

Questions about this privacy policy can be addressed to:

Cookies Policy

Use of Cookies by Net An Agent uses cookies, which are small text files stored on a user's computer by their web browser. We use cookies to store information about your preferences, recognize you when you return to our website, estimate our audience size and usage pattern and provide you with a good experience when you browse the site and to improve the way our site works. For details on the specific categories of Net An Agent cookies and what they are used for please see below.

The Law

2.1 Due to a change in the law, since 26 May 2011, cookies can only be used on websites with a user's specific consent. Net An Agent is in the process of putting in place an appropriate solution in order to obtain your consent without compromising your enjoyment of the site. The consent process will be in place on our site in the near future.

2.2 In the meantime you may delete and block all cookies from our site by changing your browser settings to refuse the setting of all or some cookies. Making this change may affect the functionality of our website and you may not be able to access all or parts of the site.

More Information

4.1 For more detailed information about cookies please visit

Contact Us

If you have any questions or comments about the use of cookies on the Net An Agent website please contact:
The Block, 65-69 Tontine Street, Folkestone, Kent

Types of Cookies

Here is a list of the cookies used on the Net An Agent website and their purpose:

  • Cookie Type.
  • Details.
  • _utma, _utmb, _utmc, _utmz
  • Purpose.
  • These cookies are used to collect information about how our site is used.
  • Cookie Type.
  • Details.
  • Purpose.
  • Used to login users into the site.
  • Cookie Type.
  • Details.
  • ASP.NET_SessionId
  • Purpose.
  • We use this cookie to make sure the site knows who you are once you are logged in.